Privacy Policy

Gusto TV is committed to respecting the personal privacy of all visitors to our web site.

We are committed to protecting the privacy of our users. This Privacy Policy applies to our website located at www.gustotv.com (the “Gusto TV Website”) and various marketing initiatives, and governs data collection, usage and services provided by third parties. This Privacy Policy explains how we collect, protect, use and share information gathered through the Gusto TV Website and other marketing initiatives.  Personal Information means any information that can be used to individually identify a person and may include, without limitation, name, email address, postal or physical address, phone number, title and other personally identifiable information.  Residents of the European Union (“EU”), as well as other countries in Europe, may have additional rights with respect to individual personal information as provided under the EU’s General Data Protection Regulation (“GDPR”).

Personal Information Provided

Gusto Worldwide Media does not collect personally identifiable information about you unless you expressly provide your consent and such information is provided to us on a voluntary basis, for example, when registering or logging into our Partner Center or sending a formal request for information. Gusto Worldwide Media may also add the information you provide to our databases and/or contact lists. How long Gusto Worldwide Media retains your personal information depends on the type of data and the purpose for which we process the data.

We do not rent, sell, or share personal information about you with third parties or non-affiliated companies except as required by law or in response to a government investigation. Gusto Worldwide Media may share information in certain instances with certain third parties (for example: partners or third party service providers), to determine site usage and perform statistical analyses, and for the purposes of customer service. To the extent third parties assist us in the provision of this website or services, those third parties have no independent rights to your data, and have agreed to adhere to this Privacy Policy or maintain same or similar policies of their own.

Your Rights Regarding Your Personal Information

Outlined below are certain rights you have with respect to your personal information.  To make any requests regarding your below rights please contact Gusto Worldwide Media at the email address stated at the end of this policy.

  • Access: You may request information about your personal information collected and you can request to obtain a copy of such.
  • Rectification: You may request a correction or supplement to such data if your personal information is incorrect or incomplete,
  • Objection: You may contact Gusto Worldwide Media to inform us of your objection to the collection or use of your personal information for certain purposes.
  • Erasure: You may request that your personal information (in whole or in part) be erased from our systems.
  • Restriction: You may request to restrict the processing of your personal information.
  • Portability: You may request a copy of your personal information in a machine-readable format, as well, you may ask that your personal information be transmitted to another entity where such transmission is feasible.
  • Withdrawal of Consent: You have the right to withdraw your consent at any time.
  • Right to File Complaint: You have the right to lodge a complaint regarding Gusto Worldwide Media’s practices with respect to your personal information within the supervisory authority country or EU member state.

Passive Collection and Cookies (Tracking Technologies)

Gusto Worldwide Media and our third party service providers automatically collect some information about you when you use our website, using methods such as cookies.  Information automatically collected includes, without limitation, IP addresses, browser type, and files viewed on our site.  Gusto Worldwide Media and our partners use cookies or similar technologies to analyze trends, administer the website, track user movements around our website, and gather information about our user base.  You can control the use of cookies at the individual browser level.

External Links

Gusto Worldwide Media may provide links to external web sites for your convenience (such as Facebook, Twitter, Instagram and YouTube). The links and information these sites contain are not monitored by us and those sites are subject to their own privacy policies. We are not responsible for the content, accuracy or practices of these sites nor do we endorse these sites or content provide thereon. We encourage you to review the privacy policies posted on such sites, as well as any site you visit.

Our Commitment to Data Security

To prevent unauthorized access to your personal data, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and procedural safeguards to secure the information we collect through the Gusto Worldwide Media Website. While the Internet is not 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your personal information.

Why did you receive an email from us?

If you received an email from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How can you stop receiving email from us?

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to marketing@gustotv.com for review.

Changes to this Privacy Policy

We may, at our sole discretion, occasionally amend this Privacy Policy. The effective date of the most recent Privacy Policy is noted at the bottom of this document. We encourage you to periodically review this policy when returning to our website to be informed of how we are committed to protecting your information. If we make any material changes in the way we collect, use, and/or share the personal information that you have voluntarily provided, we will notify you by posting notice of the changes on this webpage. By using the Gusto TV Website, you signify your agreement with the terms of this Privacy Policy and your continued use will constitute your acceptance of any changes.

If you have any questions or comments about this Privacy Policy or need to address your individual privacy rights, please contact us by email at marketing@gustotv.com

Effective July 8, 2020

 

Gusto TV App Privacy Policy

LAST UPDATED: March 12, 2024, and effective from that date

Gusto Worldwide Media (collectively, “we”, “us”, “our”, “Gusto”) has established this Privacy Notice to outline how we  collect, store, use and disclose personal information of users of our App, Gusto TV (the “App”).

Gusto respects individual privacy and recognizes the need for appropriate protection and management of our customers’ personal information.

In this Privacy Notice, Personal Information means any information that can be used to identify you, either alone or in combination with other information (“Personal Information”).

PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

When you interact with us through our App, we may collect the following Personal Information from you:

  • Contact Information, such as your name and email address;
  • Account Credentials, such as user name and password, which we use to provide you access to your account; and
  • Information about you that you choose to provide to us, such as your location, gender and age range, in order for us to better understand our viewers, to tailor our offerings based on viewer preferences and to improve our services on the App; and

We may collect the following Personal Information automatically:

  • Technical Information: Our App may collect the URL information, online identifiers (such as cookie data and IP (Internet protocol) addresses), information about your device such as device IDs, network connection type (e.g. wifi, 4G, LTE, Bluetooth), provider, network and device performance information, browser type, language, information enabling digital rights management, operating system, application version. We use this information to help us understand activity on our App and to monitor and improve our services.

You may refuse to provide us with your Personal Information. However, some Personal Information is necessary to fulfill our services. In these cases, we may not be able to provide you with the services available on the App.

We may also use information in aggregate form, in order to generate statistics about our operations and about content accessed by viewers (e.g. the number of viewers that have watched a specific show in a time period).

We may transfer Personal Information to third-parties who act on our behalf (i.e. service providers), for further processing in accordance with the purpose(s) for which the Personal Information was originally collected.

In the course of our activities and for the same purposes as those listed in this Privacy Notice, your Personal Information can be accessed by, or transferred to the following categories of recipients on a need-to-know basis to achieve such purposes:

  • our personnel, including staff and contractors;
  • our suppliers and services providers providing us with services, such as our systems providers that provide us with IT solutions, web service providers, web hosting, cloud service providers, database providers; and
  • our professional advisors, including accountants and lawyers, as part of requesting advice or as part of a business transaction involving part of our business or its assets.

Your Personal Information will remain protected in accordance with this Privacy Notice. Prior to any transfer of Personal Information, we ensure to have agreements in place with third-party service providers to ensure they only use Personal Information as necessary and for the agreed upon purpose, to protect the Personal Information with security safeguards appropriate to the sensitivity of the information, and not to disclose it except as may be permitted by us, as required by law, or as stated in this Privacy Notice.

DISCLOSURE OF PERSONAL INFORMATION

We will disclose your Personal Information to third-parties only under one or more of the following circumstances:

  • Personal Information you have given us express permission to disclose to a specific third-party;
  • In response to a search warrant or other legally valid inquiry, request or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by law;
  • If the disclosure is necessary or appropriate for the establishment, exercise or defence of legal claims, to protect our rights or those or our employees, contractors and/or customers, to prevent actual or suspect loss or harm to persons or property or to resolve a dispute between us;
  • in connection with business transaction (e.g. a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings)) involving all or part of our business; or
  • As otherwise permitted or required by law.

LINKS TO THIRD-PARTY WEBSITES FOUND ON OUR APP

Our App may include links to third-party websites as well as content and applications hosted and served by third-parties that we do not own or operate. Clicking on those links may allow the third-party to collect or share Personal Information about you. If you follow a link to a third-party website, please refer to the third-party’s privacy notice for information on the type of Personal Information it collects, and how it uses or discloses it. We do not endorse and are not responsible for the information or privacy practices of websites or services owned by third-parties.

SECURITY AND ACCURACY OF YOUR PERSONAL INFORMATION

We maintain reasonable and appropriate safeguards in an effort to protect against unauthorized access, use, loss, modification, destruction and disclosure of Personal Information in our custody and control. These measures include physical, organizational and technological measures that are proportionate to the quantity and sensitivity of the Personal Information. Part of these safeguards includes obtaining assurances from third-parties to require them to adopt practices that will provide a comparable level of protection for the Personal Information in their custody. However, we cannot guarantee the security of information in transit over the Internet outside of our system.

We take reasonable steps to ensure that the Personal Information in our custody and control is accurate and up-to-date for the purposes for which the information was collected. While we rely on you to provide us with accurate Personal Information and to update this information as necessary, we will make reasonable efforts to keep your Personal Information accurate and up to date, for the purposes for which the information was collected.

LOCATION AND RETENTION OF PERSONAL INFORMATION

It is possible that Personal Information we collect is processed by us and our service providers on servers inside and outside your province of residence or Canada.

Please note that your Personal Information may be subject to the laws of general application in the jurisdiction where it is stored, including lawful access. If your Personal Information is transferred outside of your jurisdiction, we will take steps to ensure your information is adequately protected in accordance with applicable privacy and data protection laws. We use contractual and other means to ensure the information is protected while in the foreign jurisdiction. However, Personal Information may be still accessible to law enforcement agencies, government agencies, courts, and national security authorities of the foreign jurisdiction. If you have questions about our policies and practices regarding service providers outside of Canada, please contact our Privacy Officer using the contact information at the end of this Privacy Notice.

Except as required by law, we will only retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, or to meet any legal or regulatory requirements. We have Personal Information retention processes designed to retain Personal Information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements. We will destroy or anonymize information that is no longer required for the purpose for which it was collected.

YOUR RIGHTS

Depending on where you reside, you may have one or more of the following rights relating to your Personal Information:

  • At any time, you may request access to any of your Personal Information that we hold, subject to limited exceptions prescribed by law, such as any personal information about another individual that cannot be separated from yours, any information subject to solicitor-client privilege, commercially confidential information, information that may threaten life or security of an individual, or information collected for purposes related to an investigation of a breach of an agreement or contravention of law. You may request information on the types of Personal Information we hold about you, what it is being used for, and with whom it has been shared.
  • Rectification and Deletion. You may request that we correct any inaccurate, outdated or incomplete information we may have about you. You may also request that we delete the Personal Information under certain circumstances, unless it must be retained to fulfill the purposes for which it was collected, to protect our rights or to exercise or defend against any legal claims. When appropriate, the amended information will be transmitted to any third-parties to which the Personal Information was made available.
  • Opt-out. You may withdraw your consent at any time to the collection, use, disclosure or any other form of processing of your Personal Information by us. Please note that if you withdraw your consent to some processing of your Personal Information, we may not be able to provide you with a particular product or service.
  • Depending on where you reside, you may have the right to receive all your Personal Information which you have provided to us, in a structured, commonly used and machine-readable format, and also to require us to transmit your information to another entity where this is technically feasible.

The way in which we will give you access to your Personal Information may vary, depending on the format in which we hold it and the amount of information. We may provide access to your information in physical or electronic format. In the case of an exceptionally large file, we may provide you with access to a summary of the Personal Information.

If you wish to exercise any of these rights, please contact us in writing at the contact information below. We may request certain Personal Information for the purposes of verifying your identity when requesting access to or correction of your Personal Information. If we cannot accommodate a request, we will provide you with a justification.

CONTACT US

If you have any questions, comments or complaints about this Privacy Notice or our privacy practices, please contact at:

6-2191 Thurston Drive

Ottawa, ON,

K1G 6C9,

Canada

info@gustotv.com

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time to reflect changes in our processing of Personal Information. If we change the way we collect, use, disclose or otherwise process your Personal Information, we will update this Privacy Notice and when required by law, we will notify you. These changes will take effect immediately upon posting. Where required by law, we may seek your prior consent.

We strongly encourage you to please refer to this Privacy Notice often for the latest information about our Personal Information practices.